Contact Us
Reach out to us with questions, feedback, or customer support needs.
Contact Form for Easy Communication
Have Questions?
Answers to Your PetHaven Questions
Still curious? Reach out to our support team anytime.
What Pets Do You Support?
We provide products and services for dogs, cats, birds, fish, rabbits, hamsters, and other small household pets.
Do You Ship Internationally Yet?
Currently, we ship across Australia. International shipping is in development and will be announced soon on our website and socials.
How Do I Track Orders?
Once your order ships, you’ll receive a tracking link via email and SMS to monitor your delivery in real-time.
Can I Return Pet Products?
Absolutely! We offer a 7-day return policy on eligible items if your pet isn’t satisfied. Terms and conditions apply.
How Can I Book Services?
You can book grooming, vet, and training services directly on our site. Select a date and time that works best for you.
What Payment Options Are Available?
We accept credit/debit cards, bank transfers, e-wallets, and cash on delivery for select regions with no hidden fees.
